Success Stories

Boosting Impact with Stories from Every Department

SLO Food Bank believes everyone has the right to nutritious food. They know that with reliable access to wholesome food, we are all healthier, happier and more productive members of our communities. Their mission is to work with community partners to alleviate hunger in San Luis Obispo County, California, in order to build a stronger overall community.

Meals

3.2 mil+

provided annually

Volunteers

1,732

making a difference

slo food bank customer story memoryfox brown bag

How’d They Do it? The Collect, Organize, and Share Method

SLO Food Bank is masterful at collecting content due to the fact that they use several touchpoints to advertise their campaigns. Because they simultaneously collect stories from multiple departments, the organization tools offered by MemoryFox are absolutely essential to quickly sort and analyze content. When sorted, the SLO Food Bank team shares their stories both internally and externally to make informed decisions, perform their mission, and raise more funds!

1. Stories from Special Events

SLO Food Bank has used MemoryFox to capture stories during several special events. For their 2020 Turkey Trot, they collected photos from all across SLO County, which elevated their virtual event and promoted a “community” feel. They also used MemoryFox during Hunger Awareness Day when they asked their community of “Hunger Heroes” to unite in support of their food-insecure neighbors. They collected content through a series of touchpoints, including: QR codes placement and follow up emails. The content captured is organized and distributed on social channels to increase brand awareness, advertise future events and, most importantly, raise funds! With the help of MemoryFox’s Customer Support Team, SLO Food Bank hopes to increase engagement and capture more attendee stories.

2. Feedback from Program Participants

SLO Food Bank used MemoryFox to collect responses from participants in their Health Equity Study - a study was focused on how residents access nutritious food across the county. They sorted this qualitative data, and used it to make connections and analyze themes that helped them develop their strategic plan for the future.

3. Documenting Volunteer Experiences

SLO Food Bank could not perform their mission without the people who help them most - their volunteers! That is why they use MemoryFox all year long to collect videos, photos and written experiences from volunteers about their experiences with the organization. To recognize their hard work, SLO Food Bank featured their volunteer stories on their social channels during a Volunteer Appreciation Week this past April. Additionally, they created a compilation video of “thank you”s and favorite volunteer moments which they shared within their network.

slo food bank memoryfox customer stories

"MemoryFox software has enabled SLO Food Bank to easily collect valuable feedback and positive experiences of our volunteers during our Volunteer Appreciation Event and throughout the year. The user-friendly platform has greatly enhanced our ability to recognize and respond to the needs and interests of our dedicated volunteers and celebrate their incredible impact."

Carly Johnson

Volunteer & Administration Coordinator