We Are Here to help.

If you need our help, have questions about how to use the platform or are experiencing technical difficulties, please do not hesitate to contact us.

Prefer to get in touch with us directly?

Choose a department below to speak to

For any questions about your account or general inquiries about MemoryFox email the sales team.

Reach out to our support team for any questions about using the MemoryFox platform.

Speak to our marketing team about press releases, media inquiries, media kits & logo, etc.

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Below, you’ll find answers to questions about MemoryFox that you might be wondering yourself.

What are the storage/data limits?

Every MemoryFox subscription comes with unlimited storage and data. You can also easily migrate any existing videos or images to your content library in MemoryFox.
Can I have multiple collection campaigns running at once?

Absolutely. MemoryFox is designed to let you have multiple collection points. Every subscription includes unlimited concurrent campaigns.
What happens to all of my content if I leave MemoryFox?

We hope you don't leave! But you own all content that is collected using MemoryFox so you'll be able to download everything before you go.
How is all my content organized as it all starts flowing in?

It's all tagged and organized at the point of capture which means it lives in an infinite scrolling library with the most recent stuff at the top, that can be sorted down by campaign, prompt, user, custom tag, date range.